UX Audit Service — Identify and Fix Usability Issues Fast
Is your product losing users, getting low conversions, or generating constant support tickets? A UX audit identifies exactly where users struggle and why — so you can fix the highest-impact issues first. AdvaitUX delivers actionable UX audit reports trusted by product teams in the US, UK, and globally.
What Is a UX Audit?
A UX audit (also called a usability audit or UX review) is a systematic evaluation of your product or website against established usability heuristics, user psychology principles, and best practices. It uncovers usability issues, friction points, and missed conversion opportunities — without requiring you to run user research sessions.
What Our UX Audit Covers
- Heuristic Evaluation — Review against 10 Nielsen usability heuristics
- User Flow Analysis — Identify drop-off points and friction in key journeys
- Information Architecture Review — Navigation, content hierarchy, findability
- Accessibility Check — WCAG 2.1 AA compliance review
- Mobile Usability — Responsive design and touch interaction review
- Conversion Optimization — CTA placement, form design, trust signals
- Competitive Benchmarking — How your UX compares to 3 direct competitors
What You Get
- A detailed audit report (30–60 pages) with annotated screenshots
- Issues ranked by severity: Critical, Major, Minor
- Specific, actionable recommendations for each issue
- Quick wins vs. long-term improvements clearly separated
- 30-minute debrief call to walk through findings
Who Needs a UX Audit?
- SaaS products with high churn or low activation rates
- E-commerce sites with poor conversion rates
- B2B websites not generating enough qualified leads
- Mobile apps with poor retention or negative reviews
- Any product before a major redesign or relaunch
Our UX Audit Process
- Kickoff — You share access, goals, and any existing analytics or user feedback
- Audit — Our team evaluates your product across all dimensions (5–7 business days)
- Report — We deliver a comprehensive report with prioritized findings
- Debrief — A 30-minute call to discuss findings and answer questions
- Optional — We can implement the recommended fixes as a follow-on engagement
Why Choose the AdvaitUX UX Audit Service
Our UX audit service follows globally recognised usability standards, including the Nielsen Norman Group usability heuristics, so every recommendation is grounded in proven research rather than opinion. Whether you run a SaaS platform, an e-commerce store, or a mobile app, a professional UX audit service from AdvaitUX gives your team a clear, prioritised roadmap to higher conversions, better retention, and lower support costs. Every UX audit service engagement ends with a severity-ranked report and a live walkthrough, so your designers and developers know exactly what to fix first and why it matters for revenue. Book a UX audit service consultation with our Austin-based team to see where your product is losing users today.
- 7+ years auditing products across SaaS, B2B, e-commerce, and mobile apps
- 70+ audits delivered for clients in the US, UK, Germany, Australia, and beyond
- We do not just find problems — every issue comes with a specific recommended fix
- Fast turnaround: Standard audit delivered in 7 business days
Frequently Asked Questions
How long does a UX audit take?
A standard UX audit takes 5–10 business days depending on the scope (number of pages/screens). We offer an express 3-day audit for smaller products or specific user flows.
What information do you need to start?
Access to your live product or staging environment, your primary user goals, and any existing analytics you have (Google Analytics, Hotjar, etc.). If you do not have analytics, we can work without it.
Do you implement the fixes after the audit?
Yes. We offer a follow-on design sprint to implement recommended changes in Figma, including revised wireframes and prototypes. Development handoff is included.
Ready to fix your product’s usability issues? Book a free 30-minute call and we will scope your UX audit today.